Dear Mondragon Guest,
1.5 meters society
A concept that nobody had heard of until recently, but is now part of our daily life. Hotel Mondragon places high priority on the health and safety of our guests and employees and makes every effort to prevent risks of contamination and spread. In order to receive you as safely as possible, our hotel is fully adapted to the new situation. Everything has been thought of and we meet all guidelines for a carefree and safe stay.
What we do at our hotel to ensure the safety of our guests:
We follow government guidelines and recommendations.
All employees are provided with information about COVID-19 and management instructions.
Improved cleaning and hygiene protocols.
Regular disinfection of exposed surfaces such as door handles, card terminals and lift buttons with antibacterial fluids.
We offer our guests disinfectant dispensers in public areas.
Compliance with procedures for dealing with colleagues who are ill.
Measures in our restaurants:
Please wait at the indicated place until our host shows you your table.
Keep 1.5 meters distance, both from our employees and other guests.
Maximum 4 guests per table.
Our employees wear gloves from a hygienic point of view.
Preferably pay with pin or contactless. Our restaurant has been adapted with the necessary measures. We also offer room service during the opening hours of our restaurant.
Frequently Asked Questions
Can hotels be open?
Yes, according to government guidelines it is allowed to have hotels open.
Can restaurants located in hotels be open?
Yes. Food and beverage outlets in hotels may be open for hotel guests. This is also included in the emergency regulations of the various safety regions.
Is visiting a hotel safe?
Hotel Mondragon works in accordance with the guidelines of the RIVM, we have made every effort to minimize the risks.
Is it possible to order drinks from the menu in my hotel room?
Yes, that is possible. We bring your drinks till your room door.
Can I still have breakfast at the hotel?
Yes, it is possible. You can pick up breakfast in Cristó between 08:00 and 10:00 and use it in your room. In the quiet period, we bring breakfast to your room door ourselves.
I have a cold or cough, what to do?
We politely, but urgently, ask you to stay in your room for security reasons and to check out on the next morning.